{"id":2105,"date":"2021-03-24T07:25:45","date_gmt":"2021-03-24T07:25:45","guid":{"rendered":"http:\/\/localhost\/nuss\/?page_id=235"},"modified":"2025-11-05T04:08:59","modified_gmt":"2025-11-05T04:08:59","slug":"faq","status":"publish","type":"page","link":"https:\/\/xitanghotel.com\/fr\/faq\/","title":{"rendered":"FAQ"},"content":{"rendered":"<div data-elementor-type=\"wp-page\" data-elementor-id=\"2105\" class=\"elementor elementor-2105\">\n\t\t\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-2a96a73 elementor-section-boxed elementor-section-gap-beside-yes elementor-section-height-default elementor-section-height-default elementor-section-column-vertical-align-stretch\" data-id=\"2a96a73\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-extended\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-98ef20c\" data-id=\"98ef20c\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-97088c0 elementor-widget__width-initial elementor-invisible elementor-widget elementor-widget-text-editor\" data-id=\"97088c0\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;_animation&quot;:&quot;nussFadeInUp&quot;}\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p>Vous trouverez ci-dessous une liste des questions les plus fr\u00e9quemment pos\u00e9es par nos clients.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-b184647 elementor-section-gap-beside-no elementor-section-boxed elementor-section-height-default elementor-section-height-default elementor-section-column-vertical-align-stretch\" data-id=\"b184647\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-extended\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-1d49749\" data-id=\"1d49749\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-b986a9e elementor-invisible elementor-widget elementor-widget-nuss-heading\" data-id=\"b986a9e\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;_animation&quot;:&quot;nussFadeInUp&quot;}\" data-widget_type=\"nuss-heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"nuss-modern-heading\">\r\n\t\t\t\r\n\t\t\t\t\t\t<div class=\"heading-primary-wrap\">\r\n\t\t\t\t<h4 class=\"heading-primary elementor-heading-title\">FAQ<\/h4>\t\t\t<\/div>\r\n\t\t\r\n\t\t\t\t\t\t<div class=\"heading-divider-wrap\">\r\n\t\t\t\t<div class=\"heading-divider\" style=\"left: 0px;top: 6px\"><\/div>\r\n\t\t\t<\/div>\r\n\t\r\n\t\t\t\t\t<\/div>\r\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-50f0733 elementor-invisible elementor-widget elementor-widget-heading\" data-id=\"50f0733\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;_animation&quot;:&quot;nussFadeInUp&quot;}\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Questions et r\u00e9ponses<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-2aee4a2 elementor-widget elementor-widget-text-editor\" data-id=\"2aee4a2\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<h3 data-spm-anchor-id=\"a2ty_o01.29997173.0.i57.715cc9219NWcYF\">\ud83c\udfe8 <strong>Informations g\u00e9n\u00e9rales et r\u00e9servations<\/strong><\/h3><p><strong>1. Quels sont les horaires d&#039;arriv\u00e9e et de d\u00e9part\u00a0?<\/strong><br \/>L&#039;enregistrement se fait \u00e0 partir de <strong>14:00<\/strong>, et le paiement se fait par <strong>12h00<\/strong>. La r\u00e9ception est ouverte 24h\/24 et 7j\/7.<\/p><div class=\"my-2\">\u00a0<\/div><p><strong>2. Puis-je r\u00e9server une chambre directement sur le site web de l&#039;h\u00f4tel\u00a0?<\/strong><br \/>Oui ! Visitez <a href=\"https:\/\/xitanghotel.com\/fr\/\" target=\"_blank\" rel=\"nofollow noopener\">https:\/\/xitanghotel.com <\/a> r\u00e9server directement ou utiliser les principales plateformes comme Trip.com, Ctrip ou Booking.com.<\/p><div class=\"my-2\">\u00a0<\/div><p><strong>3. Y a-t-il un \u00e2ge minimum pour s&#039;enregistrer ?<\/strong><br \/>Oui, le client principal qui s&#039;enregistre doit avoir au moins <strong>18 ans<\/strong>.<\/p><div class=\"my-2\">\u00a0<\/div><p><strong>4. Proposez-vous un alignement des prix ?<\/strong><br \/>Oui, l&#039;h\u00f4tel Xitang propose un <strong>garantie du meilleur prix<\/strong> si vous trouvez un tarif inf\u00e9rieur ailleurs pour les m\u00eames dates et le m\u00eame type de chambre.<\/p><div class=\"my-2\">\u00a0<\/div><p><strong>5. Puis-je annuler ma r\u00e9servation\u00a0?<\/strong><br \/>Les conditions d&#039;annulation varient selon le type de chambre et le mode de r\u00e9servation. Veuillez toujours consulter votre confirmation de r\u00e9servation pour conna\u00eetre les conditions sp\u00e9cifiques.<\/p><div class=\"my-2\">\u00a0<\/div><div class=\"py-2 my-3\"><hr \/><\/div><div class=\"my-2\">\u00a0<\/div><h3>\ud83d\udccd <strong>Lieu et transport<\/strong><\/h3><p><strong>6. Quelle est la distance entre l&#039;h\u00f4tel et la Grande Pagode de l&#039;Oie Sauvage ?<\/strong><br \/>Juste un <strong>2 minutes \u00e0 pied<\/strong> \u2014 \u00e0 deux pas de l&#039;entr\u00e9e de la place Nord.<\/p><div class=\"my-2\">\u00a0<\/div><p><strong>7. Y a-t-il une station de m\u00e9tro \u00e0 proximit\u00e9 ?<\/strong><br \/>Oui! <strong>Station de m\u00e9tro Dayanta<\/strong> est seulement <strong>130 m\u00e8tres (\u22482 min \u00e0 pied)<\/strong> depuis l&#039;entr\u00e9e de l&#039;h\u00f4tel.<\/p><div class=\"my-2\">\u00a0<\/div><p><strong>8. Comment puis-je me rendre \u00e0 l&#039;h\u00f4tel depuis l&#039;a\u00e9roport de Xi&#039;an Xianyang ?<\/strong><br \/>En taxi\u00a0: environ 54 minutes (41,3 km). Transports en commun\u00a0: prendre la navette a\u00e9roport jusqu\u2019au centre-ville, puis la ligne 3 du m\u00e9tro jusqu\u2019\u00e0 la station Dayanta.<\/p><div class=\"my-2\">\u00a0<\/div><p><strong>9. Y a-t-il un parking gratuit ?<\/strong><br \/>Oui, <strong>parking public gratuit<\/strong> est disponible hors site (r\u00e9servation impossible).<\/p><div class=\"my-2\">\u00a0<\/div><p><strong>10. L&#039;h\u00f4tel peut-il organiser les transferts a\u00e9roport ?<\/strong><br \/>Non, l&#039;h\u00f4tel Xitang ne propose pas de service de navette a\u00e9roport. Taxis et m\u00e9tro sont facilement accessibles.<\/p><div class=\"my-2\">\u00a0<\/div><div class=\"py-2 my-3\"><hr \/><\/div><div class=\"my-2\">\u00a0<\/div><h3>\ud83d\udecf\ufe0f <strong>Chambres et commodit\u00e9s<\/strong><\/h3><p><strong>11. Quels types de chambres sont disponibles ?<\/strong><br \/>Les options comprennent\u00a0:<\/p><ul dir=\"auto\"><li>Chambre double Fuxi (2 lits simples)<\/li><li>Chambre double Xinxi<\/li><li>Chambre double Xinxi<\/li><li>Chambre familiale Jia Xi (1 lit queen + 1 lit simple)<\/li><\/ul><div class=\"my-2\">\u00a0<\/div><p><strong>12. Puis-je ajouter un lit suppl\u00e9mentaire ou un berceau ?<\/strong><br \/>Non, ni lits b\u00e9b\u00e9 ni lits d&#039;appoint <strong>ne peut pas \u00eatre ajout\u00e9<\/strong> \u00e0 tout type de chambre.<\/p><div class=\"my-2\">\u00a0<\/div><p><strong>13. Les animaux de compagnie sont-ils autoris\u00e9s ?<\/strong><br \/>Non, <strong>Les animaux de compagnie ne sont pas admis.<\/strong> \u00e0 l&#039;h\u00f4tel.<\/p><div class=\"my-2\">\u00a0<\/div><p><strong>14. L&#039;h\u00f4tel poss\u00e8de-t-il une piscine ?<\/strong><br \/>Non, l&#039;h\u00f4tel Xitang le fait <strong>ne pas avoir de piscine<\/strong>, mais il est dot\u00e9 d&#039;un \u00e9quipement bien con\u00e7u <strong>salle de sport<\/strong> et <strong>bar du hall<\/strong>.<\/p><div class=\"my-2\">\u00a0<\/div><p><strong>15. Le Wi-Fi est-il gratuit ?<\/strong><br \/>Oui, <strong>Une connexion Wi-Fi gratuite est disponible dans tous les espaces publics.<\/strong>. Les chambres comprennent \u00e9galement une connexion Wi-Fi gratuite.<\/p><div class=\"my-2\">\u00a0<\/div><div class=\"py-2 my-3\"><hr \/><\/div><div class=\"my-2\">\u00a0<\/div><h3>\ud83c\udf7d\ufe0f <strong>Restauration et services<\/strong><\/h3><p><strong>16. L&#039;h\u00f4tel sert-il le petit-d\u00e9jeuner ?<\/strong><br \/>Oui! &quot;\u201c<strong>Xitang Yan<\/strong>\u201d restaurant sert un <strong>petit-d\u00e9jeuner buffet<\/strong> (7h00-9h30) avec des options occidentales et chinoises.<\/p><div class=\"my-2\">\u00a0<\/div><p><strong>17. Combien co\u00fbte le petit-d\u00e9jeuner ?<\/strong><\/p><ul dir=\"auto\"><li>Adultes : <strong>58 CNY<\/strong> (\u2248$8.14)<\/li><li>Enfants de moins de 1,2 m\u00a0: <strong>Gratuit<\/strong><\/li><li>Enfants de plus de 1,2 m\u00a0: <strong>58 CNY<\/strong><\/li><\/ul><div class=\"my-2\">\u00a0<\/div><p><strong>18. Y a-t-il un service en chambre ?<\/strong><br \/>Oui, <strong>service de chambre<\/strong> est disponible pour les invit\u00e9s.<\/p><div class=\"my-2\">\u00a0<\/div><p><strong>19. Existe-t-il des installations pour les entreprises ?<\/strong><br \/>Absolument. L&#039;h\u00f4tel propose un <strong>salle de conf\u00e9rence<\/strong>, <strong>centre d&#039;affaires<\/strong>, <strong>services de secr\u00e9tariat<\/strong>, et <strong>salles multifonctionnelles<\/strong> (Des frais suppl\u00e9mentaires peuvent s&#039;appliquer).<\/p><div class=\"my-2\">\u00a0<\/div><p><strong>20. Quelles sont les commodit\u00e9s offertes aux enfants ?<\/strong><br \/>L&#039;h\u00f4tel propose\u00a0:<\/p><ul dir=\"auto\"><li>Pantoufles pour enfants<\/li><li>Jouets et brosses \u00e0 dents<\/li><li>Jeux de soci\u00e9t\u00e9 et livres<\/li><li>Menus enfants (disponibles sur demande)<\/li><\/ul><div class=\"my-2\">\u00a0<\/div><div class=\"py-2 my-3\"><hr \/><\/div><div class=\"my-2\">\u00a0<\/div><h3>\ud83d\udca1 Conseils de pros de vrais clients<\/h3><blockquote><p><em>\u201c Demandez une chambre \u00e0 un \u00e9tage \u00e9lev\u00e9 pour une meilleure vue et moins de bruit. \u201d<\/em><br \/><em>\u201c Si vous voyagez avec des enfants, demandez un surclassement\u00a0; de nombreux clients indiquent avoir \u00e9t\u00e9 d\u00e9plac\u00e9s dans des chambres avec vue panoramique sur la pagode. \u201d<\/em><br \/><em>\u201c\u00a0Utilisez la r\u00e9ception ouverte 24h\/24 pour les r\u00e9servations d\u2019excursions ou de taxis de derni\u00e8re minute.\u00a0\u201d<\/em><\/p><\/blockquote><div class=\"my-2\">\u00a0<\/div><div class=\"py-2 my-3\"><hr \/><\/div><div class=\"my-2\">\u00a0<\/div><p><strong>Besoin d&#039;aide suppl\u00e9mentaire ?<\/strong><br \/>\ud83d\udcde Appelez : <strong>+86-29-87210616<\/strong><br \/>\ud83c\udf10 Visitez : <a href=\"https:\/\/xitanghotel.com\/fr\/\" target=\"_blank\" rel=\"nofollow noopener\">https:\/\/xitanghotel.com <\/a><br \/>\ud83d\udccd Adresse\u00a0: No.2089 Ci&#039;en West Road, place nord de la pagode Dayan, district de Yanta, Xi&#039;an, Shaanxi, 710061, Chine<\/p><div class=\"my-2\">\u00a0<\/div><p data-spm-anchor-id=\"a2ty_o01.29997173.0.i58.715cc9219NWcYF\">R\u00e9servez d\u00e8s maintenant et d\u00e9couvrez pourquoi plus de 14\u00a0232 clients ont choisi l&#039;h\u00f4tel Xitang. <strong>Note de 9,4\/10<\/strong> pour l&#039;emplacement, le service et le confort.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-2d063dc4 elementor-section-stretched elementor-section-boxed elementor-section-gap-beside-yes elementor-section-height-default elementor-section-height-default elementor-section-column-vertical-align-stretch\" data-id=\"2d063dc4\" data-element_type=\"section\" data-e-type=\"section\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;,&quot;stretch_section&quot;:&quot;section-stretched&quot;}\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-extended\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-bfddd4e\" data-id=\"bfddd4e\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-27c2b761 elementor-widget elementor-widget-nuss-heading\" data-id=\"27c2b761\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"nuss-heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"nuss-modern-heading\">\r\n\t\t\t\t\t\t<div class=\"heading-secondary-wrap\">\r\n\t\t\t\t<h3 class=\"heading-secondary elementor-heading-title\">Ch\u00e8que disponible <\/h3>\t\t\t<\/div>\r\n\t\t\r\n\t\t\t\r\n\t\t\t\r\n\t\t\t\t\t<\/div>\r\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-7cec3a16 elementor-widget elementor-widget-text-editor\" data-id=\"7cec3a16\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<iframe border=\"0\" src=\"https:\/\/www.trip.com\/partners\/ad\/S6296054?Allianceid=4590391&#038;SID=271208799&#038;trip_sub1=\" style=\"width:1200px;height:200px\" frameborder=\"0\" scrolling=\"no\" id=\"S6296054\"><\/iframe>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<\/div>","protected":false},"excerpt":{"rendered":"<p>Below, you will find a list of the questions most frequently asked by our guests. FAQ&#8217;S Questions &amp; Answers &#x1f3e8; General &amp; Booking 1. What are the check-in and check-out times?Check-in is from 14:00, and check-out is by 12:00 noon. The front desk operates 24\/7. \u00a0 2. Can I book a room directly on the [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-2105","page","type-page","status-publish","hentry","post-no-thumbnail"],"_links":{"self":[{"href":"https:\/\/xitanghotel.com\/fr\/wp-json\/wp\/v2\/pages\/2105","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/xitanghotel.com\/fr\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/xitanghotel.com\/fr\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/xitanghotel.com\/fr\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/xitanghotel.com\/fr\/wp-json\/wp\/v2\/comments?post=2105"}],"version-history":[{"count":0,"href":"https:\/\/xitanghotel.com\/fr\/wp-json\/wp\/v2\/pages\/2105\/revisions"}],"wp:attachment":[{"href":"https:\/\/xitanghotel.com\/fr\/wp-json\/wp\/v2\/media?parent=2105"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}