🏨 General & Booking

1. What are the check-in and check-out times?
Check-in is from 14:00, and check-out is by 12:00 noon. The front desk operates 24/7.

2. Can I book a room directly on the hotel’s website?
Yes! Visit https://xitanghotel.com to book directly or use major platforms like Trip.com, Ctrip, or Booking.com.

3. Is there a minimum age to check in?
Yes, the main guest checking in must be at least 18 years old.

4. Do you offer price matching?
Yes, Xitang Hotel offers a price match guarantee if you find a lower rate elsewhere for the same dates and room type.

5. Can I cancel my reservation?
Cancellation policies vary by room type and booking channel. Always review your booking confirmation for specific terms.

📍 Location & Transportation

6. How far is the hotel from Big Wild Goose Pagoda?
Just a 2-minute walk — literally steps away from the North Square entrance.

7. Is there a metro station nearby?
Yes! Dayanta Metro Station is only 130 meters (≈2 min walk) from the hotel entrance.

8. How do I get to the hotel from Xi’an Xianyang Airport?
By taxi: ~54 minutes (41.3 km). Public transport: Take airport shuttle bus to city center, then transfer to Metro Line 3 to Dayanta Station.

9. Is there free parking?
Yes, free public parking is available off-site (reservation not possible).

10. Can the hotel arrange airport transfers?
No, Xitang Hotel does not provide airport transfer services. Taxis and metro are readily available.

🛏️ Rooms & Amenities

11. What types of rooms are available?
Options include:

• Fuxi Twin Room (2 single beds)
• Xinxi Double Bed Room
• Xinxi Twin Room
• Jia Xi Family Room (1 queen + 1 single bed)

12. Can I add an extra bed or crib?
No, cribs and extra beds cannot be added to any room type.

13. Are pets allowed?
No, pets are not permitted in the hotel.

14. Does the hotel have a swimming pool?
No, Xitang Hotel does not have a pool, but it features a well-equipped gym and lobby bar.

15. Is Wi-Fi free?
Yes, free Wi-Fi is available in all public areas. Guest rooms also include complimentary Wi-Fi.

🍽️ Dining & Services

16. Does the hotel serve breakfast?
Yes! “Xitang Yan” restaurant serves a buffet breakfast (7:00–9:30 AM) with Western and Chinese options.

17. How much is breakfast?

• Adults: CNY 58 (≈$8.14)
• Children under 1.2m: Free
• Children over 1.2m: CNY 58

18. Is there room service?
Yes, room service is available for guests.

19. Are there business facilities?
Absolutely. The hotel offers a conference room, business center, secretarial services, and multi-function rooms (additional charges may apply).

20. What child-friendly amenities are offered?
The hotel provides:

• Children’s slippers
• Toys and toothbrushes
• Board games and books
• Kids’ meals (available upon request)

💡 Pro Tips from Real Guests

“Request a higher-floor room for better views and less noise.”
“Ask for an upgrade if traveling with kids — many guests report being moved to scenic pagoda-view rooms.”
“Use the 24-hour front desk for last-minute tour bookings or taxi arrangements.”

Need more help?
📞 Call: +86-29-87210616
🌐 Visit: https://xitanghotel.com
📍 Address: No.2089 Ci’en West Road, North Square of Dayan Pagoda, Yanta District, Xi’an, Shaanxi, 710061, China

Book now — and experience why 14,232+ guests gave Xitang Hotel a 9.4/10 rating for location, service, and comfort.